"I love the people and the ideas travel by design creates for me. I also like their location in kits [Vancouver] as it is easy for me to pop in while I am in the area."
- Chip Wilson
Owner, Lululemon
We have been clients of Departures Travel [formerly Travel By Design] for 25 years. The travel industry has changed immensely with the advantages offered on the internet. However, the internet does not have a voice or face that can give you the personal service that we have received from Departures Travel. We would never plan a business trip or vacation without the professional staff at Departures Travel. Departures Travel beats any deal we have found on the internet!"
- Shelly and Jeff Mullins
"I wanted to bring to your attention the outstanding service provided by my travel agent Robb Hogan. We just arrived back from our wedding in Cabo San Lucas. It was amazing and everything went off without a hitch thanks to Robb.
Robb had alot of crazy elements to deal with in booking this trip as I live in Florida, my wife's family is from New York, my family is from Vancouver and we had friends and family all over North America. Not to mention changing of dates, last minute guests, and booking transfers. Almost all of our 50 guests came up to us and commented what professional service and personal attention was given to them.
Customer service seems to be on the decline all over the place now a days, and it is nice to know that there are people that treat our travel like it is their own."
-Kelly and Ryan Stone June 2006
"Hola Laurie, just wanted to let you know how much we enjoyed our vacation to Club Med Cancun!! The location, of course, the best in all of Cancun!
The recent renovations were a pleasant surprize!! The rooms were very comfortable and the best part was having two connecting rooms for our family. We travelled with two other families so there was a group of 13........the Club Med concept was a great way to enjoy everything the Club had to offer without any hassle at all!!
The restaurants were a welcome surprize...offering not only a great food selection but smaller tables for more intimate groups. The sports are a great draw at Club Med and Cancun is no exception! The = trapeze is a nice addition, not only for kids but for adults too! It's hard to beat the selection of water sports and the top quality of equipment as well. The G.O. team was very experienced, friendly and knowledgable. All in all it was a hassle free holiday that was well worth the value.
We're looking forward to the renovations at Ixtapa, which could be our next Club Med vacation of choice!
Thank you Laurie,"
Susan, Garry, Connor and Lucas